Super interesting post. We created SquidCube (squidcube.com) to help companies build out a rating system that instead of being shown publicly, went straight to the company.

We're curious to see how people respond to rating/giving feedback when it doesn't show up in their social media stream . Will it be more honest because it is direct feedback?

This post has sparked some new ideas for me on developing a new rating system beyond nero, stars, etc.